Full-Time Instructional Designer (ID)

Role Purpose: Design and deliver training for Customers, Internals, and Partners.

Responsibilities:

• Attend stakeholder/SME meetings to understand requirements and design solutions.
• Design and develop training materials with the Lead ID.
• Develop interactive training content using available tools.
• Collaborate with SMEs for knowledge transfer and high CSAT scores.
• Recommend technologies and methodologies for content creation.
• Identify process improvements in training delivery.
• Maintain and update training content.
• Advocate for quality and innovation in content.
• Provide support services for content.

Qualifications:

• Degree/postgraduate qualifications in a relevant field are desirable.
• 1.5+ years of proven experience as an Instructional Designer, instructor, or content creator.
• Familiarity with e-learning platforms and tools.
• Experience developing lessons, curricula, and small training programs.
• Software company experience in a similar role.

Skills:

• Excellent communication (oral and written)
• Attention to detail and accuracy
• Collaboration and SME interaction
• Constructive feedback
• Adaptability and change management
• Organization and prioritization
• Presentation skills
• Influencing skills
• Creativity and innovation
• Networking
• Knowledge of ID methodologies and technologies
• MS Office (Excel, PowerPoint, Word)
• Camtasia Studio or other development tools

Benefits:

• Trust-based culture with autonomy
• Unlimited time off, remote work, and Global Wellbeing Days
• Talented colleagues, role models, and mentors
• Commitment to sustainability (Act4Good program)
• Safe and inclusive environment (Employee Resource Groups)

Security Clearance:

This role may require a security clearance for customer projects and access to sensitive data.

What is the last date for applying to the job?

Which countries are accepted for this remote job?