Full-Time IT Asset Management Analyst

Key Responsibilities:

• Develop and implement global HAM policies, processes, and standards in alignment with ITIL best practices.
• Maintain an accurate and up-to-date inventory of all hardware assets (desktops, laptops, Network and Servers etc.).
• Manage the entire IT asset lifecycle activities from procurement to disposal.
• Monitor hardware asset performance, utilization, warranty status, and maintenance contracts.
• Provide data-driven insights and reports to support decision-making regarding refresh cycles, Cost analysis, Finance planning and budgeting related to IT Assets.
• Conducting regular asset audits to identify discrepancies and address compliance concerns.
• Supervise regional asset coordinators or analysts to ensure consistent HAM practices globally.
• Manage vendor relationships and service level agreements (SLAs) related to hardware assets.
• Analyzing asset usage data to identify opportunities for cost reduction and asset optimization.
• Optimize IT asset utilization and reduce costs through effective tracking and reallocation.
• Identify opportunities for improving the efficiency of the processes, driving automated and standardized solutions.
• Monitor Purchase Order housekeeping in cooperation with the Requestor and run Monthly reports.
• Managing relationships with vendors to address asset-related issues and ensure timely support.

Education:

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).

Experience:

• 6+ years in IT Asset Management (HAM), CMDB administration & overall 8 to 10+ years of experience in IT Operations.

Technical Skills:

• Strong understanding of hardware/software asset lifecycle management.
• Strong knowledge of asset cost, classes, and risk management.
• Hands-on experience with ITAM/CMDB tools (e.g., ServiceNow) and strong Excel Knowledge and Basic BI.
• Familiarity with ITIL processes (ITIL certification is a plus).
• Proficient in creating and automating reports and Dashboards.
• Experienced in handling multi-regional teams and training onsite engineers.

Soft Skills:

• Excellent written and verbal communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Detail-oriented with a focus on data accuracy.

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