Full-Time IT Infrastructure Engineer

Due to strict security clearance requirements, we are only able to consider applicants that have lived in the UK for 5 consecutive years or more

As an Infrastructure Engineer, you will be helping us deliver our solutions into live operational service.

What you will be doing:

• Build, Commissioning, and upgrades of NEC Software Solutions bespoke Communication and CAD products.
• Fault finding our product suite at hardware and software levels.
• Create, review, and update NEC Engineering documentation (workplans, work instructions, technical guides).
• Work professionally with internal teams to coordinate activities and gather/provide information.
• Work on customer sites; extensive travel, including overnight stays, is expected.
• Extensive customer contact (technical and non-technical) requiring professional communication and interaction/service.
• Work in a team and potentially autonomously.
• Adhere to NEC Software Solutions outlined process & procedures.
• Complete tasks within deadlines and report difficulties.
• Present a professional approach and attitude.
• Promote a clean working environment and adhere to Health and Safety practices.

Who are you?

• Experienced in troubleshooting and problem-solving
• Good understanding of Microsoft Active Directory/domain architecture
• Proven experience administering and working with Microsoft Windows 11, Windows Server up to 2022
• Proven experience deploying Microsoft Windows and server Operating systems
• Proven experience deploying Microsoft Windows Updates (WSUS)
• Working knowledge of MySQL/MSSQL (running backups, running queries)
• Proven knowledge and experience of virtualization environments (Hyper-V or VMware)
• MS Business Applications experience (Excel, Visio, Word)
• Excellent customer service skills
• Proven experience working to ITIL best practices

What is the last date for applying to the job?

Which countries are accepted for this remote job?