Full-Time IT Lead

I am Frank, Head of Security & IT at Ashby, looking for the first dedicated IT hire. I started my career with Linux servers, firewalls, and switches in data centers, moved to Corporate IT, assisting companies like Credit Karma, and Lattice in scaling. I then focused on Information Security. I have implemented IT tools and processes to improve efficiency.

Now I seek a dedicated IT hire to be the primary contact, continuing the IT function build-out. This role will include user-facing support and backend system work (e.g., Okta). I will provide guidance when needed.

Role Requirements:

• Strong customer service orientation and strategic thinking.
• Experience in owning the IT function.
• Attention to detail and execution focus.
• 3+ years of experience in a similar role.
• Proficient in international remote environments.
• Experience setting up Okta, including HRIS sync, SCIM, and potentially Okta Workflows.
• Familiarity with Kandji or similar MDM.
• Knowledge of Apple Mac best practices and Google Workspace.

Apply if:

• You have strong technical depth, experience in fast-scaling environments, and are excited about building an IT team.
• You've built an IT function at a startup before and are keen to do it again with improved vision.
• You're curious about learning new technologies and solutions.
• You can provide phenomenal customer service and enforce policies.
• You're constantly seeking improvements.
• You enjoy scheduling and managing tasks and projects independently.

Do not apply if:

• You're not interested in being the technical lead or strategically scaling the IT function.
• You prefer established teams rather than shaping a new IT function.

Benefits:

• Competitive salary and equity.
• 10-year stock option exercise window.
• 12 weeks of fully paid family leave (US, expanding globally).
• Generous equipment, software, and office furniture budget.
• 100 USD/month education budget (additional expenses with manager approval).
• Top-notch health insurance (US employees & dependents).
• Ashby provides equal employment opportunities (EEO).

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