Full-Time IT R&D Applications Specialist

CyberArk is seeking an IT R&D Applications Specialist to join our Business Applications group, supporting the enterprise through the design, implementation, administration, and ongoing maintenance of critical R&D and collaboration platforms.

In this role, you will take ownership of our Atlassian suite infrastructure and application stack, with a focus on Jira and Confluence, and ensure high availability, performance, and scalability across our organization.

You will work closely with R&D, Security, and business stakeholders to implement solutions aligning with evolving business needs, managing day-to-day operations, upgrades, and user support.

Key Responsibilities

1. Own the implementation, configuration, and ongoing administration of Atlassian tools (primarily Jira and Confluence) across R&D and enterprise teams.
2. Design and support infrastructure for Atlassian Data Center deployments, including scalability, performance optimization, and system upgrades.
3. Act as the primary point of contact for application support, troubleshooting, and incident resolution related to Atlassian tools and other supported platforms.
4. Collaborate with cross-functional teams to gather requirements, design workflows, and implement custom configurations, automations, and integrations.
5. Manage access controls, user provisioning, and application security in compliance with IT and InfoSec policies.
6. Coordinate with vendors and internal teams to plan and execute software upgrades, patching, and system migrations.
7. Document processes, configurations, and best practices to ensure knowledge transfer and system sustainability.
8. Support additional collaboration and productivity tools used by R&D teams as needed.

Requirements

• 5+ years of experience in IT applications support or systems administration, preferably in a high-tech or R&D environment.
• Hands-on experience with Jira and Confluence administration (Cloud and/or Data Center).
• 3+ years of experience with JIRA implementation and customization with emphasis on Atlassian data center products.
• Proven ability to manage implementation projects, system upgrades, and infrastructure support.
• Solid understanding of application lifecycle management, workflows, and permissions models.
• Strong troubleshooting and problem-solving skills, with an ability to analyze and resolve issues independently.
• Experience working in cross-functional teams and translating business requirements into technical solutions.
• Familiarity with security best practices and standards
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team

Salary: $85,000 - $115,000/year, plus commissions or discretionary bonus. Base pay may vary.

Benefits include medical, dental, vision, financial, and other benefits.

What is the last date for applying to the job?

Which countries are accepted for this remote job?