Full-Time IT Support Engineer

Job Description:

I am Frank, Head of Security & IT at Ashby, and I'm looking for our first dedicated IT hire.

Requirements:

• Customer Service Orientation
• Attention to detail but striving for execution
• 3+ years of experience in a similar role
• Familiar with international remote environments
• Okta SAML, SCIM (ideally Okta Workflows)
• Kandji or similar MDM
• Apple Mac best practices
• Google Workspace

Desired Skills:

• Curiosity and a desire to learn new technologies.
• Ability to provide phenomenal customer service and enforce policies.
• Proactive approach to improving processes.
• Experience in scheduling and managing tasks/projects independently.

What to Expect:

• Low documentation
• Limited ongoing guidance
• Remote work environment

Benefits:

• Competitive salary & equity (stock options)
• Paid family leave (US; potential global expansion)
• Generous budget for equipment, software, & office furniture
• $100/month education budget with manager approval for conferences
• Top-notch health insurance (US)

What is the last date for applying to the job?

Which countries are accepted for this remote job?