Full-Time IT Support Engineer (Workload Automation)
Bosch Group is hiring a remote Full-Time IT Support Engineer (Workload Automation). The career level for this job opening is Experienced and is accepting Tân Bình, Viet Nam based applicants remotely. Read complete job description before applying.
Bosch Group
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About Automation Services @BOSCHThe Group is responsible for Automation Services incl. Workload Automation (UC4) and Release Automation (ARA). We provide the highest standard in class automation and continuous deployment consulting & implementation on our highly available platforms with 24/7 support in all time zones.
Responsibilities:
- Development of Automation Job for SAP/Win/Linux/Cloud Platform
- Build, configure, and maintain UC4 workflows and schedules to meet business requirements.
- Troubleshoot and resolve issues with UC4 workflows and schedules, including investigating and resolving job failures.
- Monitor and optimize UC4 workflows and schedules to ensure that they are running efficiently and effectively.
- Document UC4 workflows and schedules, including their dependencies, to ensure that they are well understood and can be maintained over time.
- Provide technical support to end-users of UC4 workflows and schedules, answering questions and providing guidance as needed.
- Continuously evaluate and improve UC4 workflows and schedules, identifying opportunities for automation and efficiency gains.
Qualifications:
- Bachelor degree or equivalent in Computer Science, Engineering, Information Systems, or a related discipline
- Strong understanding of UC4 automation, including the ability to build and maintain workflows and schedules.
- Knowledge of scripting languages such as PowerShell, Perl, or Python.
- Experience with database technologies such as SQL Server or Oracle.
- Familiarity with ITIL or other IT service management frameworks.
- Excellent problem-solving and analytical skills.
- Strong written and verbal communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Willingness to learn and adapt to new technologies and processes.
- Attention to detail and a commitment to quality.
- Good written and oral communication in English