Full-Time IT Systems Administrator
RISK is hiring a remote Full-Time IT Systems Administrator. The career level for this job opening is Experienced and is accepting Warsaw, Poland based applicants remotely. Read complete job description before applying.
RISK
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We are looking for an IT Systems Administrator to join our team and help us to maintain an effective workload.
Reproduce, analyze, and evaluate requests and their impact to resolve or escalate incidents as needed (remote only)
Communicate with other departments to resolve issues (remote only)
Monitor SLA compliance for incident resolution and escalate unresolved issues (remote only)
Serve as the 1st and 2nd line of technical support (L3 model)
System administrator with proven hands-on experience in Office Infrastructure (1+ year)
- Desktop OS administration and hardware management
- Windows: Client OS support (Windows 10), Windows Server 2012 R2 (AD, GP, Print Services)
- MacOS: Client OS support
- Networking: DNS, DHCP, OSI model, routing & switching principles
- General tools & technologies: SCCM, Bitdefender, Asana, Confluence, Acronis, AD, CrowdStrike, software/hardware troubleshooting, SQL, Slack, GSuite
Customer-oriented mindset
Ability to handle all IT-related local office tasks (e.g., preparing workstations, workplaces, etc.)
Strong oral and written communication skills
Desirable Skills: Intermediate English or higher
Global Flexibility: Embrace the freedom to work from anywhere in the world, with remote work options that let you craft the perfect work-life balance.
Vacation: 20 working days.
Paid sick leave
Learning Coverage
Team Building programs
Mental Health Programs
Sport coverage
Medical insurance