Full-Time ITIL Process Expert
Inetum is hiring a remote Full-Time ITIL Process Expert. The career level for this job opening is Experienced and is accepting Bucharest, Romania based applicants remotely. Read complete job description before applying.
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Inetum
Job Title
ITIL Process Expert
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Bucharest, Romania
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Job Details
We are looking for a ITIL Process Expert to support the implementation and harmonization of ITIL processes across multiple business entities within a large international organization. The ideal candidate will bring a hands-on approach to process design and optimization, with the ability to adapt best practices to real-world operational needs.
Responsibilities:
- Design, implement, and optimize ITIL processes in a practical and business-oriented manner
- Harmonize ITSM practices across 35 entities to ensure consistency, efficiency, and scalability
- Configure and support ITIL workflows using the ManageEngine ITSM platform
- Collaborate with cross-functional teams to ensure alignment between IT processes and business objectives
- Provide training, documentation, and change management support to ensure successful adoption
- Promote a culture of continuous improvement and operational excellence
Requirements:
- Proven experience in implementing ITIL processes in complex, multi-entity environments
- Strong hands-on knowledge of ManageEngine ITSM or similar platforms
- ITIL certification (Foundation or higher) is required
- Excellent English communication skills, both written and verbal
- Ability to work effectively in a multicultural and cross-functional environment
- Strong stakeholder management and problem-solving skills
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time ITIL Process Expert at Inetum is
29th of August 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Bucharest, Romania
] applicants. .
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