Full-Time Junior CRM Administrator (Remote)
M3USA is hiring a remote Full-Time Junior CRM Administrator (Remote). The career level for this job opening is Entry Level and is accepting Dallas, TX based applicants remotely. Read complete job description before applying.
M3USA
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Assist in the implementation and training support for all new tools, resources, or applications.
Participate in the development and implementation of all new technologies or resources that integrate with the CRM.
Assist in identifying additional technologies or resources, as well as evaluating effectiveness of the current model.
Contribute ideas and strategies for automation and efficiencies through technology.
Handle all basic administrative functions including user maintenance, modification of page layouts, generation of reports and dashboards, creation of new fields and other routine tasks.
Automate processes using Salesforce tools such as process builder, approval processes, flows and validation rules.
Assist in training new users, as well as training current users on new processes or technologies, and continue to grow the Salesforce skill set across the organization.
Document and track all customizations made in Salesforce.
Review upcoming upgrades and seasonal releases for integrated applications.
Work with leadership to develop necessary reports essential to production and the business.
All other duties assigned by CEO, COO or Director of CRM & Technology.
Bachelor's degree required
1+ years of Salesforce experience
Experience with Dataloader required
Experience with Sales Cloud required
Experience in business development/sales strongly preferred
Implementation experience preferred
Experience with Marketing Cloud with a focus on Account Engagement preferred
Experience with CRM Analytics preferred
Experience with Sales Engagement preferred
Proven ability to analyze data and make recommendations for improvement to technology, processes, or CRM to leadership
Ability to effectively complete projects or implementations processes
Excellent written and verbal communication skills and ability to articulate complex processes
Demonstrated experience in resolving issues, brainstorming, and problem-solving
Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, processes, custom views, and other content of intermediate complexity
Strong understanding of Salesforce best practices and functionality preferred and ability to master new technologies
Salesforce Administrator certified
HTML coding preferred