Full-Time Junior Systems Administrator

The Junior Systems Administrator will assist in the design and maintenance of our technology systems and support the deployment and administration of IT infrastructure components.

Reports to the Manager of IT Infrastructure and Security based in Melbourne, Australia. Part of an Asia-Pacific team responsible for all corporate information systems, including meeting availability, security, and performance requirements.

This includes custom-developed and third-party packaged software, hardware, network, storage, and virtualization in a growing multi-site infrastructure.

Responsibilities Include:

1. Assist in the design, build, maintenance, and monitoring of corporate computer & network systems
2. Evaluate and recommend new technologies, as needed
3. User onboarding and offboarding tasks
4. Manage day-to-day server/desktop operations and Help Desk requests
5. Provide assistance for project-related tasks
6. Implement IT Infrastructure initiatives and enhancements using best practice guidelines
7. Develop and evolve best practice guidelines for new technology and security

Education: Minimum of a Bachelor's degree or 3 years of equivalent work experience

Experience:

• Computer system and network security fundamentals and administration
• Basic understanding of ITIL (Information Technology Infrastructure Library)
• Experience supporting Asia-Pacific users using onsite and remote support technologies
• Proficient with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Demonstrated ability to create and maintain system documentation

Technical Skills:

• Basic experience with networking, Windows, web servers, virtualization, cloud computing, capacity planning, security, and problem-solving
• Experience with Microsoft Windows Server and desktop operating systems
• Familiarity with Microsoft Azure and Microsoft 365 administration is a plus

Special Requirements:

• Work effectively in a fast-paced environment and adapt to changing priorities
• Contribute to a fun-at-work and creative team culture
• Think logically and articulate thoughts clearly and concisely
• Take ownership of assignments and see them through to completion
• Know when to ask questions or ask for help
• Quickly learn and adapt when dealing with unfamiliar systems and applications
• Communicate clearly and effectively with managers and co-workers
• Willingness to go the extra mile, including occasional overtime

Benefits and Rewards:

• Opportunity to work in office, hybrid, or remotely
• All necessary equipment for success (including laptop)
• Access to health & wellbeing programs (including an Employee Assistance Program and Mental Health Days)
• Learning & growth opportunities (including access to LinkedIn Learning, Career Development Programs, and Learning Labs)
• Employee-led Initiatives (Culture Club, Team Green, Sustainability)
• Company events and activities (in-office and remote)

Why Keypath?

• Global EdTech Leader: Join an industry on the rise
• Transform the World: Contribute to upskilling and reskilling globally
• Make an Impact: Help solve future economic and social challenges

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