Full-Time Key Account Manager

Key Account Manager - Focus on select key/strategic clients, embedding and growing business opportunity globally.

Responsibilities:

• Build and maintain strong client relationships.
• Develop strategic account plans to achieve sales targets and identify new business.
• Conduct regular business reviews to assess needs, address concerns, and provide solutions.
• Collaborate with cross-functional teams for seamless service delivery.
• Identify upselling and cross-selling opportunities.
• Stay updated on industry trends, market conditions, and competitors.
• Prepare and present reports on account performance, forecasts, and insights.
• Manage contract negotiations, renewals, and pricing.
• Provide exceptional customer service.
• Collaborate with SGS colleagues to ensure alignment with account strategy and support new business.

Requirements:

• Bachelor's or Master's degree in business administration and/or life sciences.
• Proven experience in sales, key account management, or CRM.
• Knowledge of the drug development process (CRO experience preferred).
• Fluency in English (written and oral).
• Familiarity with Microsoft Office and CRM software.
• Strong business acumen and financial understanding.
• Ability to travel.
• Experience in Clinical Research or CRO business (or relevant).
• Proven Key Account Management skills.
• Excellent communication and interpersonal skills.
• Strategic thinking and problem-solving abilities.
• Strong negotiation and influencing skills.
• Analytical mindset and data interpretation skills.
• Strong organizational and time management skills.
• Proactive and self-motivated approach.
• Strong industry knowledge and understanding of market dynamics.
• Collaborative, friendly, socially responsible, committed to health, safety, and sustainability.

What we offer:

• Supportive and approachable working environment.
• Opportunity to make a difference and improve lives.
• Chance to fulfill purpose.

Application: Send resume via the apply button. Still have questions? Contact Anneleen.vanbuggenhout@sgs.com

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