Full-Time Key Account Manager - Clinical Research

Your Role: Key Account Manager – Clinical Research

As a Key Account Manager, you’ll be the trusted partner for a select group of strategic clients. You’ll drive growth, build long-term relationships, and act as the vital link between our clients and SGS’s global Clinical Research Organization.

What You’ll Do:

• Be the go-to contact for key clients, building trust and delivering value.
• Develop and execute strategic account plans to meet sales targets and uncover new opportunities.
• Lead regular business reviews to align on goals, address challenges, and propose tailored solutions.
• Collaborate across departments to ensure seamless service delivery and an exceptional client experience.
• Identify upselling and cross-selling opportunities to maximize client potential.
• Stay ahead of market trends and competitor activity to proactively guide your strategy.
• Manage contract negotiations, renewals, and pricing in partnership with our business development team.
• Provide timely, solution-oriented support to clients, ensuring their satisfaction and loyalty.
• Align internal stakeholders with account strategies to unlock new business opportunities.

What You Bring:

• A Bachelor’s or Master’s degree in Business Administration, Life Sciences, or a related field.
• Proven experience in Key Account Management, sales, or client relationship roles—ideally within a CRO or Clinical Research setting.
• Strong understanding of the drug development process.
• Fluent in English (written and spoken).
• Proficiency in Microsoft Office and CRM tools.
• A strategic mindset, strong business acumen, and a passion for client success.
• Excellent communication, negotiation, and interpersonal skills.
• Analytical thinking and data-driven decision-making.
• A proactive, self-motivated attitude with the ability to work both independently and collaboratively.
• Willingness to travel to meet clients when needed.

What Makes You a Great Fit:

• Collaborative: You thrive in a team and believe in the power of working together.
• Friendly: You build connections easily and inspire those around you.
• Purpose-driven: You want your work to make a real difference in people’s lives.
• Committed: You lead by example when it comes to health, safety, and sustainability.

What is the last date for applying to the job?

Which countries are accepted for this remote job?