Full-Time L1 IT Customer Support French & English
EVERIENCE is hiring a remote Full-Time L1 IT Customer Support French & English. The career level for this job opening is Entry Level and is accepting Timișoara, Romania based applicants remotely. Read complete job description before applying.
EVERIENCE
Job Title
L1 IT Customer Support French & English
Posted
Career Level
Full-Time
Career Level
Entry Level
Locations Accepted
Timișoara, Romania
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Job Details
We are searching for tech-savvy enthusiasts! If you enjoy using computers and find satisfaction in helping others, you are our future colleague!
- Provide accurate IT solutions via telephone, e-mails or chat.
- Troubleshoot different issues (office, windows, outlook, internet, specific applications, hardware).
- Assist in the resolution of customer and support issues.
- Follow-up the existing back-log.
- Comply with project’s performance indicators.
- Communicate with other designated teams and escalate complex issues.
- Spoken languages: fluent French and English (B2/C1).
- Previous customer support experience is an advantage.
- Excellent customer service abilities: client orientation, active listening and interpersonal skills.
- Ability to work in a dynamic environment and to multitask.
- Availability to work in shifts.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time L1 IT Customer Support French & English at EVERIENCE is
24th of December 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Timișoara, Romania
] applicants. .
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