Full-Time Lead Software Engineer

The Lead Software Engineer’s role is to assist in defining of the overall technical strategy, coding standards, and peer review of developed work in collaboration with a team of others. This also includes creating, testing, analyzing, implementing, and supporting software applications and corresponding configuration systems for them in support of the achievement of business requirements.

The Lead Software Engineer will also research, design, document, and modify software specifications throughout the production lifecycle in accordance with current guidelines as managed by the team and partners in architecture. They are also expected to serve as a key contact for solving business and technical issues while providing guidance to fellow engineers, testers, and other business partners.

Responsibilities include:

• Collaborate and Lead business analysts, software engineers, developers, and architects in conceptualizing and development of software programs and applications.
• Liaise and mentor other technical staff to lend expertise toward driving solutions
• Defect Triage – Build and lead a team to quickly identify defects found during the software development and quality assurance cycles, to assign to the correct teams for timely resolution
• Design, run and monitor software tests on new and existing systems for the purposes of correcting errors, isolating areas for improvement, and general debugging.
• Lead the documentation of system business requirements, technical requirements, specifications, and test cases on a project-by-project basis in collaboration with internal users and departments.
• Support Release Management and Change Control processes along with other UPR Compliance Initiatives.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established policy, procedures, training and team member involvement activities.
• Perform other duties as assigned.
• Bachelor’s degree or equivalent work experience desired in one or more of the following fields: Computer Information Technology, Computer Programming and Analysis, Industrial Technology, Electronics Engineering Technology.
• 7+ years equivalent work experience. Experience preferred in project management, business analysis, or system design in addition to development experience. Conflict resolution and problem-solving techniques required. Good presentation, facilitation, communication, and negotiation skills preferred.
• Proven hands-on experience as a software engineer with a focus on one or more technologies inclusive or adjacent to the technologies defined in the Position Description for the role 
• Experience with relational databases (such as MSSQL) or NoSQL (such as CouchDB) platforms required
• Experience with API Gateways (such as KrakenD) required
• Experience with CI/CD pipeline (such as GitLab) and monitoring tools (such as ELK/Prometheus) preferred
• Experience with Kubernetes or other containerization platforms preferred
• Proven ability to be a technical lead and assist in the technical growth of other Team Members and operate as the technical expert for multiple applications
• Very highly developed written and verbal communication skills (including the ability to clearly articulate technical concepts to a non-technical audience)
• Business Analysis — proven success collaborating directly with internal customers (i.e., product owners) to understand their needs and translate them into a working solution
• Adaptability — a fast learner with a willingness to build solutions using tools to which you may have had little previous exposure
• Empathy—the innate ability to understand the challenges faced by our customers, and the drive to resolve them
• Demonstrated ability to produce high quality technical documentation.
• Demonstrated ability of strong customer relationship skills, problem resolution and improved efficiencies and productivity.
• Experience with large scale enterprise system development and integration.
• Experience with Agile, Scrum, and Scaled Agile Framework a plus