Contractor Lifecycle Marketing Lead
Rover is hiring a remote Contractor Lifecycle Marketing Lead. The career level for this job opening is Experienced and is accepting USA based applicants remotely. Read complete job description before applying.
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About the team: We are a global team focused on connecting pet parents with pet sitters and dog walkers. We develop strategic go-to-market plans to engage and retain customers.
The Lifecycle Marketing team: Enhances customer messaging experience across email, mobile, and web.
Who we’re looking for: Rover seeks a Lifecycle Marketing Project Manager (9-month contract) to lead customer journey projects, focusing on CRM & omni-channel strategy enhancements, and customer-centric go-to-market plans.
Responsibilities:
- Manage Lifecycle Marketing projects and customer-centric initiatives.
- Partner with CRM and Growth teams on go-to-market strategies.
- Collaborate with the CRM Strategy team on project prioritization.
- Develop and improve go-to-market processes.
- Lead multiple, concurrent projects, including prioritization, delegation, and timeline assessment.
- Communicate effectively with stakeholders and partners.
- Maintain CRM reporting and track team metrics.
Qualifications:
- 3-5 years of Lifecycle or CRM experience.
- Program and process management experience leading complex projects.
- Strong organizational and prioritization skills.
- Excellent communication, partnership, and problem-solving skills.
- Experience defining, tracking, and analyzing marketing performance.
- Strong attention to detail and process improvement skills.
- Self-starter and ability to thrive in a fast-paced environment.
- Understanding of CRM trends and standard processes.
- College degree or equivalent experience.
Bonus Skills: SQL, HTML/CSS, experience with Iterable.
Compensation: $39.88 - $47.95/hour.