Full-Time M365 IT Administrator

PSI CRO is hiring a remote Full-Time M365 IT Administrator. The career level for this job opening is Experienced and is accepting Mexico City, Mexico based applicants remotely. Read complete job description before applying.

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PSI CRO

Job Title

M365 IT Administrator

Posted

Career Level

Full-Time

Career Level

Experienced

Locations Accepted

Mexico City, Mexico

Job Details

We’re hiring a M365 IT Administrator to help manage, maintain, and enhance our Microsoft 365 ecosystem—including Exchange Online, SharePoint Online, Teams, OneDrive, Intune, Power Platform, and Microsoft Security & Compliance solutions.You’ll play a key role in ensuring our environment is not only scalable and productive but also aligned with industry-specific compliance requirements.

What You’ll Do:

  • Administer Microsoft 365 workloads including Exchange Online, SharePoint, Teams, OneDrive, and Intune.
  • Support a globally distributed environment with a focus on users across the AMER region.
  • Ensure the Microsoft 365 environment remains secure and compliant with internal policies and regulatory frameworks.
  • Troubleshoot and resolve escalated technical issues (Level 2/3 support—not end-user helpdesk).
  • Work closely with global IT teams managing Entra ID / Azure AD, infrastructure, and identity lifecycle.
  • Contribute to automation and process improvement using Power Platform (Power Automate, Power Apps).
  • Maintain documentation on policies, configurations, and support processes.
  • Stay up to date on the latest Microsoft 365 features and assess potential benefits for the organization.
  • Participate in internal IT projects related to M365 modernization and compliance.

What are we looking for?

  • Fluent in Spanish and English (Portuguese is a strong plus)
  • Based in South or Central America, able to work 100% remotely
  • Logical, analytical, and always ready to learn something new!
  • Comfortable working independently and as part of a global team
  • 1–5+ years of experience in Microsoft 365 administration (but we’re open to ambitious early-career professionals, too)
  • Good communication skills and a customer-service mindset

Nice to Have:

  • Experience with Microsoft Fabric and Power BI
  • Microsoft Defender, Entra Conditional Access, and Compliance tools
  • SharePoint site architecture and permissions management
  • Azure AD / Entra ID and identity governance
  • Device management through Intune
  • Familiarity with Part 11, EMA, and GxP compliance requirements

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time M365 IT Administrator at PSI CRO is 18th of May 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ Mexico City, Mexico ] applicants. .

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