Full-Time Manager - Centralised Support

• Identifying, assessing, and recommending third-party systems that enhance performance and efficiencies, considering functionality, usability, cost, scalability, security, and integration capabilities.
• Conducting third-party software product demos, trials, and proof-of-concept.
• Analysing existing third-party processes to identify opportunities for efficiency improvements, automation, and process optimisation.
• Developing comprehensive project plans, schedule, and determine resource requirements.
• Identifying, evaluating, and managing project risks.
• Ensuring project deliverables meet quality standards and comply with departmental and atWork Australia requirements.
• Engaging with and providing support to project leads as well as internal and external stakeholders.
• Coordinating and facilitating meetings, workshops, and communication throughout the project lifecycle.
• Providing clear and timely project updates to Senior Management.
• Performing other duties as reasonably required.

• Extensive experience in the employment services industry and/or project management;
• Ability to analyse complex systems, workflows, and data to identify opportunities for improvements;
• Ability to demonstrate strong creativity and innovation in problem-solving and process improvement;
• Ability to critically think to identify potential challenges and plan effective solutions;
• Strong problem solving and time management skills, with the ability to develop detailed project plans, schedules, and allocate resources effectively;
• Robust risk management capabilities to recognise, evaluate, and mitigate risks;

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