Full-Time Medical Information Associate- Finnish language

The role is ideal for a confident and enthusiastic individual who is looking to develop their knowledge of Medical Information.

• Responsible for handling medical information enquiries in English and Finnish
• Responsible for pharmacovigilance activities, such as initial intake of adverse events
• To provide approved responses to medical enquiries from external customers including healthcare professionals and patients as well as assisting the pharmaceutical clients’ internal departments with queries where required.
• To prepare responses to enquiries based on research in the literature and collaboration with physicians both internally and with pharmaceutical client internal departments, if applicable;
• To participate in the out-of-hours provision of medical information for clients who have contracted a 24/7 enquiry handling service

Requirements:

• An undergraduate degree in life sciences or equivalent advanced degree with experience.
• Customer service experience is an advantage
• Fluency in both English and Finnish
• Advanced knowledge of MS Word and Excel
• Excellent attention to detail and organizational skills
• Independent problem solving and decision-making skills
• Process oriented and critical thinking
• Responsible approach to work duties

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