Full-Time Microsoft 365 Platform Lead

Microsoft applications and platform expert required

Permanent position with leading Superannuation fund

Hybrid work environment

Key responsibilities:

1. Manage M365 Services: Oversee deployment, maintenance, and optimisation of Microsoft 365 solutions, ensuring seamless integration with existing systems.
2. Ensure Security and Compliance: Conduct regular assessments to uphold high security and compliance standards for M365 services.
3. Provide Technical Leadership: Serve as principal resource and subject matter expert (SME) for M365, guiding M365-related projects, troubleshooting complex issues, and ensuring effective use of the platform.
4. Level 3 Support: Provide advanced support to business end users and junior staff for troubleshooting M365-related issues, ensuring quick resolution and minimal disruption.
5. Maintain System Documentation: Ensure all system documentation is comprehensive, up-to-date, and accessible to relevant stakeholders.
6. Collaborate with Vendors: Work with Microsoft and other vendors to optimize M365 services and stay updated on product changes and industry best practices.

Required experience, understanding or credentials:

• Demonstrated experience in a hands-on role, managing Microsoft 365 services, SharePoint Online, and Power Platform.
• Extensive experience in enterprise software deployment and maintenance.
• PowerShell scripting desirable
• Familiarity with the ITIL framework and its application in managing M365 services.
• Strong analytical, problem-solving, and communication skills
• AvePoint backup solution experience desirable

Highly regarded:

• Microsoft 365 Certified: Administrator Expert
• Microsoft 365 Certified: Security Administrator Associate

Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent work experience will also be considered.

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