Full-Time Operations Associate

• Communication & Outreach Support
• Monitor and manage inbound messages from centralized communication channels.
• Respond to inquiries promptly and consistently, ensuring alignment with campaign objectives.
• Support outbound outreach efforts by preparing target lists and sending messages when needed.
• Maintain professional, high-quality communication across platforms.

• Data Research & Enrichment
• Conduct independent research to identify, compile, and organize structured datasets.
• Manually enrich and verify data when automated tools are insufficient.
• Source candidate, prospect, or partner information from public records, websites, and databases.
• Maintain accurate, clean, and well-documented datasets for ongoing use.

• Operational Support
• Collaborate with team members to streamline processes and improve workflow efficiency.
• Track, log, and report on communication and research activities.
• Assist with ad hoc projects requiring structured research or operational execution.
• Support the development and documentation of standard operating procedures.

• Strong organizational and project management skills.
• Excellent written communication and attention to detail.
• Ability to handle high-volume, repetitive tasks with consistency and accuracy.
• Comfortable conducting online research, scraping data, and working with spreadsheets.
• Analytical mindset with the ability to recognize patterns and trends in data.
• Prior experience with CRM, ATS, or communication platforms is a plus (e.g., LinkedIn Recruiter, HubSpot, Salesforce).
• Bachelor’s degree in Business, Communications, Data/Information Sciences, or related field preferred, but not required.

• Someone who thrives in structured, process-driven work environments.
• A fast learner who is resourceful and adaptable when solving problems.
• A collaborator who can work closely with cross-functional teams.
• A detail-oriented professional who ensures accuracy even under high-volume workloads.
• 40-60 hours of weekly time commitment.

• Be part of a fast-growing, dynamic team with opportunities for growth.
• Gain hands-on experience in operations, research, and communications.
• Exposure to a variety of tools and workflows that will build a strong foundation for future roles in operations, talent, or program management.
• A flexible, supportive environment where your contributions have a direct impact.

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