Full-Time Oracle Database and Application Support Analyst

Join our skilled team as an Oracle Database Application and Support Analyst, supporting software solutions for 100+ esteemed customers.

This involves working with a mix of on-premises, private, and public cloud-based systems.

Main Responsibilities:

• Apply software updates, and perform technology upgrades
• Conduct installations of new software, and troubleshoot related issues efficiently.
• Proactively review metrics, and address potential database performance, and backup concerns.
• Communicate professionally with customers, and provide innovative solutions.
• Collaborate within the team, share workloads, and foster a supportive environment.

Essential Skills/Experience:

• Experience with Oracle Database Management including upgrades for single-instance environments.
• Experience in installing and maintaining software on Solaris, Linux, or MS Windows.
• Deployment of Apache Tomcat-based web applications.
• Strong aptitude in direct customer interaction via video, telephone, and email.
• Eligibility for UK Security Clearance

Desirable Skills/Experience:

• Expertise in Apache Web Server configuration and management.
• Proficiency in Unix shell scripting.
• Experience in scripted database and software backups and recovery.
• Knowledge of Microsoft IIS Web Server configuration and management.
• Understanding of network architecture.

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