Full-Time Pharma Medicaid Rebate Specialist

• Leverage prior experience in Medicaid and/or Managed Care in pharma to support operational and customer-facing workstreams.
• Manage larger and/or complex customers and their associated deliverables, ensuring high-quality and timely output.
• Own and/or support critical business processes tied to rebate data delivery and validation.
• Identify opportunities to streamline processes through technology, including tools like Excel, SQL, automation platforms, or dashboarding.
• Oversee the setup and ongoing maintenance of customer contracts and data within the rebate system.
• Validate formulary and script-level data to ensure completeness, accuracy, and alignment with customer expectations.
• Analyze rebate calculations for consistency and accuracy; investigate variances and support resolution of issues with clients.
• Provide insights into data trends to help customers better understand their rebate performance.
• Execute various reporting activities required for customer compliance and operational needs.
• Support and strengthen ongoing customer relationships by responding to detailed inquiries and delivering consultative guidance.
• Lead and contribute to internal process and system enhancements to improve service delivery and operational efficiency.
• Collaborate on ad hoc internal or client-facing projects, including process improvements and process refinement initiatives.
• Support the onboarding of new hires and customers, helping ensure knowledge transfer and continuity in service.

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