Full-Time Principal Business Process Analyst

As a Business Process Analyst, you will play a pivotal role in driving strategic initiatives and enhancing the effectiveness of our pricing and contracting outcomes through comprehensive analysis and collaborative business process transformation.

Key Responsibilities:

• Process Support: Create, support and/or improve critical business processes. Define and document current and future state processes while maintaining process standards as SOPs for operating units.
• Project Support: Lead and/or support critical projects and change management to drive adoption of new pricing and contracting systems, enabling teams to learn new processes, systems, roles, and responsibilities.
• Stakeholder Engagement: Collaborate with stakeholders in sales, legal, pricing, contracting and marketing teams to drive change management and process standardization, ensuring they understand the changes needed.
• Performance Measurement: Deliver and measure Key Performance Indicators (KPIs) to track the value and outcomes of Americas pricing & contracting process efficiencies and effectiveness.
• Business Acumen: Leverage deep understanding of process strategies, business strategies and market dynamics to enhance operational effectiveness.

Qualifications:

• Baccalaureate degree (or equivalent) and minimum 7 years of relevant experience, or advanced degree with a minimum of 5 years of relevant experience.
• Language: English (Fluent), Spanish (Fluent), Portuguese (Nice to Have).

Requirements:

• Strong relationship building, communication and interpersonal skills.
• Expertise in problem-solving techniques, project management and strong negotiation skills.
• Time Management Skills: Works independently and takes ownership from start to finish.
• Solid business acumen and judgment with high attention to detail.
• Effective communication skills with strong ability to craft messaging across a diverse set of stakeholders.
• Proficiency with Microsoft Office (Visio, Word, Excel, PowerPoint), Teams, SharePoint, SmartSheets, or other planning applications.
• Data Analytics Proficiency: Skills in data analytics with the ability to collect, collate and interpret data to support informed decisions.
• Experience with Lean and Six Sigma principles, including DMAIC.
• Experience with pricing & contracting systems and processes.

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