Full-Time Product Owner & Business Support Analyst

The Product Owner & Business Support Analyst is responsible for defining, managing, and delivering internal product requirements to support the company’s day-to-day operations. The key accountability is to provide a clear and prioritized product backlog while ensuring transparency and visibility to all relevant stakeholders.

You will work primarily with internal business process owners and users to guide internal applications through their lifecycle — from discovery and development to adoption and support — ensuring tools meet operational needs and are successfully integrated into the company’s tooling landscape.

Responsibilities:

• Requirements Discovery & Validation: Facilitate Discovery Workshops and apply various requirements-gathering techniques.
• Backlog Management & Prioritization: Define, detail, and prioritize the product backlog.
• Feature Planning & Road mapping: Plan feature development by creating and maintaining a product roadmap.
• Stakeholder Collaboration & Adoption Enablement: Actively collaborate with internal stakeholders and users to drive product adoption.
• Process Optimization & Application Alignment: Apply and optimize product management processes.
• Quality Assurance & Support Facilitation: Create test cases, coordinate and execute User Acceptance Testing, and provide ongoing support to end-users.

Requirements:

• 3–5 years of experience in a Product Owner and/or Business Analyst role.
• Proven expertise in creating and maintaining product backlogs.
• Skilled in writing clear, detailed, and testable user stories.
• Ability to independently translate complex business requirements.
• Experience facilitating workshops.
• Strong ownership mindset.
• Excellent verbal and written communication skills in English.

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