Full-Time Product Technical Content Writer
SOCRadar is hiring a remote Full-Time Product Technical Content Writer. The career level for this job opening is Senior Manager and is accepting India based applicants remotely. Read complete job description before applying.
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Build a Great Career with SOCRadar
SOCRadar is poised for continued success with a strong focus on innovation, global expansion, and a mission to enable organizations to stay ahead of evolving cyber threats. Enterprises around the world rely on SOCRadar for proactive security, enhanced attack surface visibility, and automation-enabled insights across the surface, deep, and dark web. Our Extended Threat Intelligence (XTI) solution protects brands, employees, customers, and critical business operations worldwide.
What Will Our Talent Acquisition Partner Do:
We're looking for a talented Senior Product Technical Content Writer to join our team and play a critical role in creating high-quality product documentation and technical content that resonates with our audience.
Product Documentation: Develop, update, and maintain comprehensive user guides, API documentation, product manuals, and technical reference materials for SOCRadar's cybersecurity solutions.
Content Strategy: Collaborate with product managers, engineers, and other stakeholders to understand product functionalities and create content strategies that align with user needs.
User-Focused Content: Simplify complex technical concepts for diverse audiences, including developers, cybersecurity professionals, and business users.
Consistency and Quality: Establish and maintain documentation standards and ensure technical content is consistent in tone, format, and style across all platforms.
Cross-Team Collaboration: Work closely with R&D, product, and marketing teams to ensure alignment in messaging and clarity of product functionalities.
Content Optimization: Continuously improve existing documentation based on feedback, usability testing, and evolving product updates.
Cybersecurity Expertise: Leverage knowledge of the cybersecurity industry to accurately represent technical aspects of SOCRadar's products in documentation.
Qualifications
- Experience: At least 5+ years of experience writing technical content, with a strong focus on cybersecurity products and solutions.
- Technical Proficiency: Familiarity with cybersecurity tools, protocols, and best practices, with an ability to understand and explain technical concepts clearly.
- Writing Skills: Exceptional written communication skills, with experience creating both user-facing and developer-focused documentation.
- Tools & Platforms: Proficiency in using documentation tools (e.g., Confluence, MadCap Flare, DITA XML) and version control systems (e.g., Git).
- Education: Bachelor's degree in Computer Science, Technical Communication, Cybersecurity, or a related field, or equivalent work experience.
- Attention to Detail: Strong organizational skills and an ability to manage multiple projects simultaneously while maintaining a high level of accuracy.
- Adaptability: Ability to thrive in a fast-paced, agile environment and adapt to rapidly changing product and business needs.