Full-Time Remote Medication Management LPN
Northwestern Memorial Healthcare is hiring a remote Full-Time Remote Medication Management LPN. The career level for this job opening is Experienced and is accepting Chicago, IL based applicants remotely. Read complete job description before applying.
Northwestern Memorial Healthcare
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Job Details
The Medication Management LPN reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Position Responsibilities:
- Telephone triage for NM primary and specialty providers.
- Assist patients with clinical questions (prescription refills, labs/test results, urgent conditions).
- Determining next steps and adhering to triage guidelines and protocols.
- Providing exceptional customer service.
- Exceeding consumer requests and escalating issues/concerns.
- Maintaining effective relationships with patients, physicians, management, staff.
- Excellent verbal and written communication skills.
- Independent and analytical thinking.
- Team education.
Required Qualifications:
- Graduate from an accredited school of nursing.
- Licensed Practical Nurse (Illinois).
- 3-5 years clinical experience (inpatient or ambulatory).
- Ability to work from home independently.
Preferred Qualifications:
- Prior telephone triage experience.
- Prior contact center experience.
- Experience using EPIC EMR.
- Currently enrolled in higher education.