Full-Time Remote Systems Administrator

Remote Systems Administrator (US)

This role is remote in the USA. Work weekdays 11am - 8pm Eastern Time.

We need a Systems Administrator to help continue our rapid growth and solve client problems.

Responsibilities Include:

• Deliver operational and project commitments to clients.
• Provide excellent client support exceeding expectations.
• Escalate customer support issues appropriately.
• Manage data integrity and security of client systems (servers, devices, software).
• Manage internal client systems (email, file sharing).
• Implement and maintain Remote Access Systems (VPN, RDS, Citrix, VMware).
• Manage phone systems (Cisco, Avaya, VoIP, Digital) as needed.
• Manage security administration (Endpoint Security, Antivirus, Anti-Spam, Anti-Spyware).
• Maintain domain policies, DNS, DHCP, integrated systems.
• Keep client documentation up-to-date (help desk tickets, notes, time records).
• Collaborate with teams to meet client needs.

Skills Required:

• 4-6 years experience as a Systems Administrator.
• Strong analytical skills and troubleshooting ability.
• Excellent communication and customer service skills (written and oral).
• Ability to explain technical concepts to diverse audiences.
• Microsoft Associate Level Certification or equivalent (preferred).
• Willingness to participate in on-call rotation and provide after-hours support.
• Legally authorized to work in the US for any employer without sponsorship.

Technical Skills:

• Servers: Active Directory, Domain, SSL Certificate, Backups, Antivirus
• Network: Firewalls, Switches, Wireless, Voice, DHCP, TCP/IP, DNS, Routing
• Computers: Computer replacement, printer installation
• Applications/Products: Office 365, SharePoint
• Service: CSAT Scores, SLA Ratings

What is the last date for applying to the job?

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