Full-Time Revenue Operations Analyst

We are seeking a highly analytical, strategic, and collaborative Revenue Operations professional to join our growing team. In this pivotal role, you will play a crucial part in optimizing our revenue-generating processes, utilizing data for informed decision-making, and ensuring seamless alignment across our marketing, sales, and customer success teams. You will play a key part in driving efficiency, scalability, and ultimately, accelerated revenue growth.

Strategic Alignment & Process Optimization:

• Collaborate with Marketing, Sales, and Customer Success leadership to define, document, and optimize end-to-end revenue processes (e.g., lead-to-cash, customer onboarding, renewal).
• Identify bottlenecks, inefficiencies, and areas for improvement within the revenue funnel, recommending and implementing solutions.
• Develop and maintain clear process documentation, playbooks, and best practices.
• Contribute to the development and execution of strategic initiatives aimed at improving revenue generation and operational efficiency.
• Identifies and designs ways to streamline administrative tasks

Data Management & Analytics:

• Oversee the integrity and accuracy of data within CRM (e.g., Salesforce, HubSpot), Marketing Automation (e.g., Marketo, Pardot), and other sales/marketing tools.
• Develop, maintain, and enhance dashboards and reports to provide real-time visibility into key performance indicators (KPIs) across the customer lifecycle (e.g., pipeline health, conversion rates, customer acquisition cost, churn).
• Conduct in-depth data analysis to identify trends, opportunities, and risks, providing actionable insights to leadership and cross-functional teams.
• Assist in revenue forecasting and modeling, contributing to accurate projections and resource allocation.

Technology & Systems Management:

• Manage, configure, and optimize our revenue technology stack, including CRM, Marketing Automation, Sales Enablement, and other relevant platforms.
• Ensure seamless integration and data flow between various systems.
• Evaluate new technologies and tools to enhance efficiency and capabilities.
• Provide training and support to end-users on system functionalities and best practices.

Cross-Functional Collaboration & Enablement:

• Foster strong relationships and facilitate communication between Marketing, Sales, and Customer Success teams to ensure consistent messaging and aligned goals.
• Support sales enablement initiatives by providing data-driven insights, optimizing sales tools, and contributing to training materials.
• Collaborate with Finance on revenue recognition, reporting, and budgeting processes.
• Act as a trusted advisor to revenue-generating teams, providing insights and recommendations to improve performance.

2 plus years of experience in Revenue Operations, Sales Operations, Marketing Operations, or a similar analytical role, preferably in a SaaS or B2B environment.

Strong Analytical and Problem-Solving Skills: Proven ability to analyze complex data sets, identify trends, draw meaningful conclusions, and translate insights into actionable recommendations.

Technical Proficiency:

• Expertise in CRM platforms (e.g., Salesforce, HubSpot) including administration, configuration, and reporting.
• Experience with marketing automation platforms (e.g., Marketo, Pardot, HubSpot Marketing Hub).
• Proficiency in data visualization tools (e.g., Tableau, Power BI, Google Data Studio).
• Strong Excel skills for data manipulation and analysis.

[Optional, but a plus]: Familiarity with SQL, Python, or other scripting languages for data extraction and analysis.

Process Optimization Mindset: Demonstrated ability to identify inefficiencies, map processes, and implement improvements.

Excellent Communication & Collaboration Skills: Ability to effectively communicate complex technical concepts and data insights to diverse audiences (technical and non-technical) and build consensus across departments.

Project Management Skills: Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.

Strategic Thinking: Ability to connect tactical execution to broader business objectives and contribute to strategic planning.

Attention to Detail: Meticulous approach to data integrity, reporting, and process execution.

Adaptability & Continuous Learning: Eagerness to stay updated on industry trends, best practices, and new technologies in the RevOps space.

[Optional - Nice to Have Skills/Qualifications:]

• Experience with specific sales enablement tools (e.g., Gong, Salesloft, Outreach).
• Knowledge of revenue recognition principles (e.g., ASC 606).
• Experience with financial planning and analysis (FP&A).

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