Full-Time Risk Operations Analyst I

• Data Analysis & Reporting: Identify suspicious patterns, anomalies and high-risk transactions.
• Gather transaction data, activity logs, and other relevant information from internal and external sources to support decision-making.
• Identify gaps in fraud detection and suggest process and system improvement.
• Document findings with detail evidence and appropriate assessment of the data.
• Review and validate data for accuracy.
• Risk Monitoring & Fraud Prevention: Review customer accounts demonstrating potentially suspicious activity using multiple risk tools.
• Monitor the performance of automated fraud screening applications.
• Analyze customer behavior and transactions to identify linked fraud trends and data points.
• Review high fraud risk transactions related to authentication, chargebacks, and transactional or recurring billing data.
• Strategy & Policy Support: Collaborate with teams to support ad hoc research, impact analysis, and validate issue remediations.
• Work with teams to enhance fraud models and internal tools.
• Support risk policy analysis and provide suggestions for strategy optimization.
• Work with Policy, Operations, and other functional partners to enhance business strategies.

• Minimum of 2 years of experience in risk, fraud or compliance analyst roles.
• Experience profiling data, including data discovery, cleansing, and analysis.
• Previous e-commerce fraud prevention, investigation, or retail fraud prevention experience.
• Strong analytical skills with the ability to analyze complex and ambiguous scenarios.
• Familiarity with industry risk assessment tools and risk patterns.
• Working knowledge of Tableau or other data visualization tools.
• Proficiency in documentation practices.

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