Full-Time Risk Operations Analyst I

• Data Analysis & Reporting: Identify suspicious patterns, anomalies and high-risk transactions. Gather transaction data, activity logs, and other relevant information from internal and external sources to support decision-making. Identify gaps in fraud detection and suggest process and system improvement. Document findings with detail evidence and appropriate assessment of the data. Review and validate data for accuracy.
• Risk Monitoring & Fraud Prevention: Review customer accounts demonstrating potentially suspicious activity using multiple risk tools. Monitor the performance of automated fraud screening applications. Analyze customer behavior and transactions to identify linked fraud trends and data points. Review high fraud risk transactions related to authentication, chargebacks, and transactional or recurring billing data.
• Strategy & Policy Support: Collaborate with teams to support ad hoc research, impact analysis, and validate issue remediations. Work with teams to enhance fraud models and internal tools. Support risk policy analysis and provide suggestions for strategy optimization. Work with Policy, Operations, and other functional partners to enhance business strategies.

• Minimum of 2 years of experience in risk, fraud or compliance analyst roles.
• Experience profiling data, including data discovery, cleansing, and analysis.
• Previous e-commerce fraud prevention, investigation, or retail fraud prevention experience.
• Strong analytical skills with the ability to analyze complex and ambiguous scenarios.
• Familiarity with industry risk assessment tools and risk patterns.
• Working knowledge of Tableau or other data visualization tools.
• Proficiency in documentation practices.

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