Full-Time Salesforce Support Analyst
Daxko is hiring a remote Full-Time Salesforce Support Analyst. The career level for this job opening is Experienced and is accepting Birmingham, Alabama based applicants remotely. Read complete job description before applying.
Daxko
Job Title
Salesforce Support Analyst
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Birmingham, Alabama
Salary
YEAR $44000 - $66000
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Job Details
Are you passionate about helping people get the most out of Salesforce? As a Salesforce Support Analyst at Daxko, you will play a key role in ensuring our Salesforce platform runs smoothly. You’ll serve as the go-to expert for end users.
What You'll Do
- Serve as the first point of contact for Salesforce support.
- Troubleshoot user issues involving records, reports, dashboards, automations, and access.
- Investigate data or process errors.
- Perform user administration tasks.
- Maintain and improve reports, dashboards, list views, and filters.
- Make configuration updates.
- Assist with data management tasks.
- Document common support issues.
- Participate in regression and user acceptance testing.
- Collaborate with the Business Systems team to identify recurring issues and recommend improvements.
What You Bring
Skills & Abilities
- Solid understanding of Salesforce data relationships.
- Strong analytical and troubleshooting skills.
- Excellent communication skills.
- High attention to detail.
- Customer-first mindset.
- Ability to collaborate across diverse teams.
Education & Experience
- Bachelor’s degree in Business Administration or equivalent experience.
- Experience with Sales Cloud, Service Cloud, and/or Experience Cloud.
- Hands-on experience with Salesforce Flows.
- Experience with Microsoft 365.
Preferred Qualifications
- 1+ years of Salesforce administration experience.
- Salesforce certifications such as Admin, Advanced Admin, or Platform App Builder.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Salesforce Support Analyst at Daxko is
14th of December 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Birmingham, Alabama
] applicants. .
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