Full-Time SAP Support Analyst
XP Power is hiring a remote Full-Time SAP Support Analyst. The career level for this job opening is Experienced and is accepting Perak, Malaysia based applicants remotely. Read complete job description before applying.
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XP Power
Job Title
SAP Support Analyst
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Perak, Malaysia
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Job Details
We are looking for an experienced support analyst to:
- Provide functional and technical support for SAP EWM, troubleshooting incidents, service requests, and operational issues.
- Analyze recurring problems and propose long-term corrective actions.
- Handle incidents in alignment with ITIL processes, ensuring timely resolution and proper documentation.
- Perform root cause analysis for complex issues and provide recommendations for prevention.
- Support change management activities, including functional testing, validation, and coordination of SAP EWM changes.
- Collaborate with 3rd parties, SAP Basis and technical teams for system enhancements, upgrades, and transports.
- Partner with business process owners to understand requirements and propose SAP EWM solutions.
- Identify opportunities to optimize warehouse operations through SAP EWM functionalities.
- Contribute to documentation, knowledge base articles, and standard operating procedures (SOPs).
Minimum 3–5 years of hands-on experience in SAP EWM (Inbound, Outbound, Internal Movements, RF, Yard, Labor, and/or Automation integration) is a MUST.
Understanding of SAP ECC/S4 HANA integration points with EWM (MM, SD, PP, TM).
Familiarity with SAP configuration and debugging for issue resolution.
Strong understanding of ITIL framework, with practical experience in Incident, Problem, and Change Management. ITIL Foundation certification preferred.
Strong problem-solving abilities with a structured and methodical approach.
Ability to communicate effectively with technical teams and business stakeholders.
Experience in writing clear documentation and knowledge base articles.
Experience in a Tier 2/3 SAP support role within a global organization.
Ability to work under pressure, manage priorities, and meet SLAs.
Ability to engage with stakeholders at all levels including directors
Ability to work with multifunctional teams and engage with people in other countries
Highly self-motivated with excellent organisational skills and ability to work independently
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time SAP Support Analyst at XP Power is
1st of October 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Perak, Malaysia
] applicants. .
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