Full-Time Senior Business Analyst

• Process Improvement: Collaborate with stakeholders to elicit, document, and validate how a business or business area works.
• Conduct interview, workshops and meetings to understand and analyse business processes, needs and pain points.
• Use various techniques such as surveys, data analysis and process modelling to identify opportunities for process improvement.
• Lead, analyse, identify, design, prioritise and implement process and business changes to improve business and operations and services.

• Documentation: Create detailed business requirements, user stories, use cases and functional specifications to communicate the requirements to the development team and other stakeholders.
• Maintain clear and concise documentation through the project lifecycle and update as necessary based on changes or additional insights.
• Lead, analyse, identify, design, prioritise and implement process and business changes to improve business operations and services.

• Data Analysis: Analyse and interpret data to extract valuable insights, identify trends and support data-driven decision making processes.
• Define success measures and metrics.

• Solution Design: Provide input and feedback on proposed solutions to ensure they align with business requirements and are feasible.
• Collaborate with project managers, product owners and SMEs to design effective solutions to meet business needs.
• Apply user research skills to inform decision making and apply design principles to ensure the user interface is intuitive.

• Management of requirements and user stories through project lifecycle within Azure Dev Ops, including mgmt. of backlogs.

• Testing and Quality Assurance: Assist in defining test cases and test scenarios to validate that the developed solutions meet the specified requirements.
• Support the design, execution and assessment of business process tests and usability evaluation.
• Assess the efficiency, usability and impact of business processes and end to end services.
• Support UAT and work with stakeholders to ensure the solutions meets their expectations and is ready for deployment.

• Agile working: Apply agile mindset to all aspects of your work (in applicable projects) with an iterative method and flexible approach to enable rapid delivery.

• Continuous Improvement: Stay up to date with industry trends, best practices, and emerging technologies related to business analysis.
• Proactively identify areas for process improvement within the organisations and propose innovative solutions.

• Business Architecture and Operating Models: Analyse organisational landscape and strategy and can support future state architecture aligned to the strategy.
• Translate business drivers, goals and constraints into business objectives and define the required capabilities and operating models to meet these objectives.

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