Full-Time Senior Business Analyst (Salesforce)

• Own requirements from intake to DoR: Produce user stories with acceptance criteria and non-functional requirements.
• Continuously work with stakeholders to improve quality of request.
• Partner with architects/engineering to align on solution design.
• Support PM on requirements discovery with stakeholders.
• Support reporting & analytics needs with RevOps/BI.
• Define data models/taxonomies, prepare data mapping and support migration/cutover planning.
• Prepare and run UAT with business users; track defects to acceptance; contribute to release notes.
• Contribute to Business and Technical refinement meetings as well as Prioritisation sessions
• Drive continuous improvement: templates, standards, and ways of working across teams.

• 3 to 5+ years as a Business Analyst in Salesforce environment.
• Strong requirements engineering, process mapping, and stakeholder facilitation.
• Solid data literacy.
• Experience coordinating UAT and working across product, engineering, or operations teams.
• Confidence with Jira/Confluence and diagramming tools.
• Excellent written and spoken English.

• Salesforce certifications or hands-on exposure to Sales/CS processes.
• Extensive experience with Jira.
• Familiarity with QA practices, release processes, or analytics tools
• Experience with integrations.

What is the last date for applying to the job?

Which countries are accepted for this remote job?