Full-Time Senior Communications Specialist

• Communications & Public Relations
• Develop and execute communications plans that increase visibility for Advising App and Aiding App across higher education and government audiences.
• Serve as the primary media contact and manage relationships with journalists, editors, and partners.
• Draft and edit press releases, blog posts, newsletters, case studies, and executive communications showcasing our products, partnerships, and milestones.
• Lead daily story pitching using the Press Ranger platform to secure placements in trade and mainstream outlets.
• Manage service outage and crisis communications with cross-functional teams to ensure transparent, timely updates.
• Maintain editorial consistency and brand voice across all owned and earned media channels.
• Build and manage media kits, fact sheets, and product communication assets.

• Event & Partner Support
• Partner with marketing, product, and client experience teams to support launch communications, client success stories, and use-case narratives.
• Coordinate media and PR activities around and during conferences such as EDUCAUSE, SXSW EDU, and Complete College America, and partner events.
• Travel up to 25 percent for conferences, content creation, and on-site storytelling opportunities.
• Support the creation of partner enablement materials and product messaging for sales and marketing campaigns.

• Analytics & Reporting
• Monitor media coverage, social engagement, and content performance related to Advising App and Aiding App.
• Prepare regular reports and insights for the Marketing Manager and leadership team to refine storytelling strategy.
• Recommend adjustments to maximize impact, reach, and message resonance.

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