Full-Time Senior Fraud Analyst

We’re looking for a Senior Fraud Analyst to join our fast-growing first line risk team to help us in our fight against fraud. As a Senior Fraud Analyst you will be the driving force behind developing and strengthening our fraud capabilities.

You will be leading our strategy to build, develop and deliver improvements to our suite of fraud controls for Monzo, using the very latest technologies to ensure fraud risks are effectively identified and managed.

• Providing Subject Matter Expert fraud knowledge and being the point person for any questions/requirements.
• Improving the performance and optimisation of our fraud controls through deep knowledge of the systems and typologies.
• Defining and interpreting key measures and metrics on the performance of the control and reporting this to relevant oversight committees and Senior Execs across the business.
• Owning the end-to-end process for the control (including developing Standards documents) and ensuring consistency and alignment across your business area.
• Writing detailed proposals and requirements for changes to fraud controls, or where gaps have been identified, working closely with Product, Data and Engineering teams to implement changes to the control.
• Liaison with suppliers and external stakeholders where relevant.
• Building a close relationship with our Fraud Operations teams, ensuring sufficient communication and knowledge sharing on improvements to the control, and monitoring of performance of manual processes in Operations.
• Data driven analysis using both internal and external data sources for new threats and trends.

We’d love to hear from you if:

• You have significant experience working in Fraud and with controls and systems used to prevent fraud from occurring.
• Confident working with data to identify patterns and trends to draw conclusions and associated recommendations that improve our fraud capabilities.
• You are able to clearly articulate the risk of fraud and the importance of controls to people who are not experts.
• You're great at explaining processes and complex technical requirements to people.
• You’re comfortable working with product managers, engineers, data scientists and identifying operational requirements.
• You’re well organised and can work under pressure to tight deadlines.

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