Full-Time Senior IT Systems Administrator

Two Chairs is building a new kind of mental health system. We are looking for a Senior IT Systems Administrator to oversee our information technology infrastructure.

Responsibilities:

• Design and implement Identity Management architecture solutions.
• Manage SAML and OAuth integrations for single sign-on (SSO).
• Perform routine systems and software audits, applying patches and updates.
• Maintain IT infrastructure (Wi-Fi, VPN, Cisco devices, security).
• Manage company domains and sub-domains in Cloudflare.
• Manage and implement DNS records in Cloudflare.
• Act as point of contact for IT inquiries and troubleshooting for clinicians and HQ.
• Oversee IT onboarding and offboarding processes.
• Manage company laptops, mobile devices, and other equipment.
• Administer user access to tools (Google Workspace, Rippling, Zoom, Slack).
• Work with compliance, security, and legal to develop and monitor IT policies.
• Coordinate with external vendors for IT services.
• Provide technical support for hardware and software issues.
• Continuously assess and improve IT tools and systems.

Requirements:

• 5+ years of experience as a System Administrator.
• Hands-on experience with MDM solutions (Windows & macOS).
• Proficient in IAM tools like Okta and Google Workspace.
• Ability to automate tasks with infrastructure as code.
• Experience managing Google Workspace environments.
• Knowledge of federation protocols (SAML, OAuth).
• Knowledge of network fundamentals (TCP/IP, DNS, DHCP, VLANs).
• Experience configuring and troubleshooting DLP.
• Experience with scripting/automation (Python, PowerShell, Terraform).
• Excellent communication, analytical, and troubleshooting skills.
• Ability to work independently and collaborate effectively.
• (Preferred) Knowledge of HIPAA and GCP regulations.
• (Preferred) Experience in a start-up environment.

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