Full-Time Senior Manager, Enterprise Data Management & Continuous Improvement
ServiceNow is hiring a remote Full-Time Senior Manager, Enterprise Data Management & Continuous Improvement. The career level for this job opening is Senior Manager and is accepting Santa Clara, CALIFORNIA based applicants remotely. Read complete job description before applying.
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ServiceNow
Job Title
Senior Manager, Enterprise Data Management & Continuous Improvement
Posted
Career Level
Full-Time
Career Level
Senior Manager
Locations Accepted
Santa Clara, CALIFORNIA
Salary
YEAR $197800 - $346200
Share
Job Details
At ServiceNow, we aim to improve the world for everyone. The Customer Service & Support (CSS) team ensures customers have excellent experiences. We seek a Senior Manager, Enterprise Data Management & Continuous Improvement to:
- Drive data-driven transformation.
- Enhance efficiency through predictive insights.
- Improve decision-making through executive storytelling and data modeling.
- Developing and leading the global CSS data management strategy, emphasizing AI.
- Building predictive models for Support.
- Translating analytics into strategic recommendations for executives.
- Establishing advanced predictive analytics.
- Tying data to capacity and funding models, incorporating AI.
- Visualizing key Support trends.
- Improving productivity models with AI planning.
- Enforcing data quality and compliance policies.
- Partnering with technology leaders.
- Building and leading a team of data professionals.
- Championing data literacy.
- Managing budgets and vendor relationships.
- Demonstrating ROI from data initiatives.
- Leading reporting to executives.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Senior Manager, Enterprise Data Management & Continuous Improvement at ServiceNow is
27th of October 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Santa Clara, CALIFORNIA
] applicants. .
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