Full-Time Senior Manager Immunology Analytics

Role & FunctionThe Senior Manager, Immunology Insights (HLH) will develop comprehensive performance narratives for leadership and develop relationships with cross functional partners to inform their perspectives. They will inform data strategy in collaboration with our Commercial Data Management team. They will perform ad-hoc analyses against raw data and build dashboards for field and sales executives. They will maintain relationships across sales, marketing, finance, and market access pulling insights from these critical functions into their overall narrative.

The role will report to the Director, Commercial Intelligence and Analytics as part of the Customer Experience Insights & Operations (CxI&O) team for North America. The CxI&O team is focused on ensuring we elevate the experience for our customers internally and externally through integration across sales, marketing, and market access. The Commercial Intelligence and Analytics team is responsible for performance reporting, competitive intelligence, and forecasting across all brands/therapeutic areas in North America.

Please note this is a hybrid remote position with occasional travel. While East Coast candidates will be considered, the preferred candidate will live in the Boston area, coming into the Waltham office 1-2 days per week and working remotely otherwise.

Key Responsibilities

• Demonstrated ability to think creatively and strategically, with an interest in developing alliances cross-functionally
• Communicate complex ideas clearly and concisely in presentations with a goal of eventually presenting to senior levels of the organization
• Design and improve business visualization dashboards to facilitate a single view of performance
• Inform and evolve thinking for data needs, KPI definition, and data mart requirements
• Produce regular reports, presentations, and executive summaries to communicate findings, recommendations, and implications for the organization
• Construct and cohesive performance narratives that clearly articulate trends in the context of potential root causes and counter-measures
• Incorporate Competitive Intelligence dynamics in Situational Assessment readouts and proactively alert commercial leadership to changes and their implications
• Maintain awareness of market research efforts and incorporate findings into performance narratives as appropriate.
• Utilize patient segmentation, patient journey, demand studies, brand positioning and messaging work in performance narratives.
• Manage brand forecasting models with an understanding of rationale behind current assumptions for both short term and long-term forecasts
• Conduct ad-hoc analytics using raw and transformed data sets

Requirements

• Bachelor’s degree required
• 5+ years of experience in the pharma/biotech industry in a commercial or consulting role
• 2+ years working with pharmaceutical data sets including claims, DDD, and 867/852 data
• Mature SQL and data analytics skills, with comfort accessing data across a variety of platforms
• Experience with Tableau or similar BI tool
• Analytical reasoning abilities, intellectual curiosity, and creativity in problem solving
• Interest in CI, primary research, and forecasting in the pharmaceutical space
• Interest in developing knowledge of commercial functions to expand and develop business acumen
• Ability to understand, analyze and assimilate complex issues
• Ability to interact effectively with, and present verbally and in writing to, all levels of the organization

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