Full-Time Senior Microsoft Engineer

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

We are seeking a highly skilled and experienced Senior Microsoft Engineer to join our team!

As a Senior Engineer, you will be responsible for managing and supporting our clients' Microsoft-based IT infrastructure and services. You will play a crucial role in providing technical expertise, solving complex issues, and driving the success of our clients' IT environments.

Roles & Responsibilities

• Provide advanced-level support for Microsoft-based technologies, including but not limited to Windows Server, Active Directory, Entra ID, Exchange Server, Exchange Online, SQL Server, SharePoint, Office 365, Intune, and Azure
• Work closely with clients to understand their business requirements, assess their IT infrastructure needs, and design and implement appropriate Microsoft solutions
• Architect, implement and maintain Microsoft solutions that optimize performance, scalability, and security of client environments
• Lead and participate in the troubleshooting and resolution of complex server and network-related issues, ensuring high availability and reliability
• Perform advanced Microsoft system maintenance tasks, including patch management, backups, and disaster recovery planning
• Implement and enforce security measures to protect client's Microsoft systems from potential threats and vulnerabilities
• Lead and participate in IT projects, collaborating with cross-functional teams to deliver integrated Microsoft solutions within agreed timelines and budgets
• Provide technical leadership and mentorship to junior team members, assisting in their professional development
• Stay up-to-date with the latest Microsoft technologies, industry trends, and best practices to continuously enhance skills and knowledge

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
• Proven experience as a Senior Microsoft Engineer, with a deep understanding of Microsoft technologies and solutions
• Expertise in managing and supporting Windows Server, Active Directory, Entra ID, Exchange Server, Exchange Online, SQL Server, SharePoint, Office 365, Intune and Azure
• Strong knowledge of networking protocols and services (TCP/IP, DNS, DHCP, VPN) and their implementation in Microsoft environments
• Experience in designing and implementing robust security measures for Microsoft-based environments
• Strong problem-solving and analytical skills, with the ability to effectively diagnose and resolve complex technical issues
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and collaborate effectively with team members
• Ability to lead and participate in multiple projects simultaneously, delivering high-quality results
• Relevant certifications, such as Microsoft Certified: Azure Administrator Associate or Microsoft Certified: Windows Server, are highly desirable

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