Full-Time Senior Product Education Specialist
NielsenIQ is hiring a remote Full-Time Senior Product Education Specialist. The career level for this job opening is Senior Manager and is accepting Petah Tikva, Israel based applicants remotely. Read complete job description before applying.
NielsenIQ
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Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.
Independently gather information from subject matter experts to develop, organize, and write user guides, training materials, videos and e-learnings.
Write user-friendly designed content that meets the needs of the target audience, turning insights language that sets our users up for success.
Writing users release communication
Conduct instructor-led sessions for internal customer-facing teams (train the trainer).
Create and maintain Insight/reporting use cases, flows, and analytical ideas for different educational tools.
Work closely with product teams
Native English speaker – A MUST
Minimum of 3 years’ industry experience as an instructional designer / Customer Success trainer, preferred in the retail / FMCG market
Previous experience writing documentation and procedural materials for multiple audiences.
Experience with Product, Product Marketing, Customer Success or Marketing, preferably in a SaaS and Retail Tech environment.
Proven ability to quickly learn and understand complex topics
Good creative and design skills
Proven ability to handle multiple projects simultaneously, with an eye for prioritization and thrive in a fast-paced, ever-changing environment.
Proficiency with Storyline, Camtasia, PPT, Photoshop, Illustrator
Experience working with learning platforms (LMS/LXP/KMS)