Full-Time Senior Product Manager, Customer Journey
Docplanner is hiring a remote Full-Time Senior Product Manager, Customer Journey. The career level for this job opening is Senior Manager and is accepting Barcelona, Spain based applicants remotely. Read complete job description before applying.
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We are searching for a Senior Product Manager to join the Customers’ Journey team focused on monetization strategy.
Your goal will be to increase the number of doctors in our paid products and create in-product flows for them to upgrade, collaborating with Marketing, GTM, and Revenue teams.
- Define a strategy to drive paid subscriptions and upgrade customers to higher packages, working with other departments.
- Apply the strategy and define key results for the product team.
- Collaborate with research and analysts to identify and seize opportunities.
- Maintain a backlog of initiatives, executing them through experimentation, data analysis, and validation of hypotheses.
- Develop product requirements using Agile or Shape Up methodologies (user stories, wireframes, or prototypes), ensuring they are backed by insights.
- Oversee the functionality of developed features before production.
Required experience and skills:
- 5+ years of product management experience (B2B2C, B2B at scale) with a proven track record of delivering successful products.
- Experience in Pricing and Packing projects/ premium models.
- Technical knowledge to join technical discussions.
- Excellent in analyzing and synthesizing product usage data.
- Experience with conversion funnel optimizations from freemium to premium.
- High energy, ownership, and strong communication skills.
- Focus on user needs, identifying and prioritizing opportunities.
- Adaptable to a fast-paced environment.
- Experience analyzing users’ pains, validating hypotheses, running market experiments, scoping products, and taking a product to the market.
Bonus:
- Healthcare industry experience
- Interdisciplinary entrepreneur experience (own start-up experience)
Benefits:
- Competitive salary and flexible remuneration.
- Flexible work model with hub in Barcelona
- Flexible working hours
- Remote or hybrid work model
- Summer intensive schedule
- Paid holidays
- Private healthcare plan
- Access to gyms
- Mental wellness platform
- Free language classes