Full-Time Senior Revenue Operations Analyst
QAD, Inc. is hiring a remote Full-Time Senior Revenue Operations Analyst. The career level for this job opening is Experienced and is accepting Mexico City, Mexico based applicants remotely. Read complete job description before applying.
QAD, Inc.
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We are seeking a highly analytical, strategic, and collaborative Revenue Operations professional to join our growing team.
In this pivotal role, you will play a crucial part in optimizing our revenue-generating processes, utilizing data for informed decision-making, and ensuring seamless alignment across our marketing, sales, and customer success teams. You will play a key part in driving efficiency, scalability, and ultimately, accelerated revenue growth.
- Collaborate with Marketing, Sales, and Customer Success leadership to define, document, and optimize end-to-end revenue processes (e.g., lead-to-cash, customer onboarding, renewal).
- Identify bottlenecks, inefficiencies, and areas for improvement within the revenue funnel, recommending and implementing solutions.
- Develop and maintain clear process documentation, playbooks, and best practices.
- Contribute to the development and execution of strategic initiatives aimed at improving revenue generation and operational efficiency.
- Identifies and designs ways to streamline administrative tasks
- Oversee the integrity and accuracy of data within CRM (e.g., Salesforce, HubSpot), Marketing Automation (e.g., Marketo, Pardot), and other sales/marketing tools.
- Develop, maintain, and enhance dashboards and reports to provide real-time visibility into key performance indicators (KPIs) across the customer lifecycle (e.g., pipeline health, conversion rates, customer acquisition cost, churn).
- Conduct in-depth data analysis to identify trends, opportunities, and risks, providing actionable insights to leadership and cross-functional teams.
- Assist in revenue forecasting and modeling, contributing to accurate projections and resource allocation.
- Manage, configure, and optimize our revenue technology stack, including CRM, Marketing Automation, Sales Enablement, and other relevant platforms.
- Ensure seamless integration and data flow between various systems.
- Evaluate new technologies and tools to enhance efficiency and capabilities.
- Provide training and support to end-users on system functionalities and best practices.
- Foster strong relationships and facilitate communication between Marketing, Sales, and Customer Success teams to ensure consistent messaging and aligned goals.
- Support sales enablement initiatives by providing data-driven insights, optimizing sales tools, and contributing to training materials.
- Collaborate with Finance on revenue recognition, reporting, and budgeting processes.
- Act as a trusted advisor to revenue-generating teams, providing insights and recommendations to improve performance.
- 5 years of experience in Revenue Operations, Sales Operations, Marketing Operations, or a similar analytical role, preferably in a SaaS or B2B environment.
- Strong Analytical and Problem-Solving Skills
- Technical Proficiency
- Process Optimization Mindset
- Excellent Communication & Collaboration Skills
- Project Management Skills
- Strategic Thinking
- Attention to Detail
- Adaptability & Continuous Learning