Full-Time Senior Revenue Operations Specialist

• Partner with the Sales and CS teams to support creation of pricing proposals, contract renewals, and term sheets.
• Manage approval workflows for non-standard deal terms and coordinate with key stakeholders to ensure timely resolution.
• Collaborate with Legal to refine contractual language, ensuring agreements are operationally sound and easily administered post-signature.
• Process all inbound contracts, ensuring all details reconcile across the Salesforce opportunity, executed contract, and pricing approvals.
• Conduct post-launch reviews of actual unit economics, analyzing processing partner fees, network interchange costs, and other variables impacting gross margin.
• Validate that contracted commercial terms and pricing are implemented accurately in billing and reporting systems.
• Provide insights and recommendations when client performance deviates from expectations, ensuring both revenue and margin targets are met.
• Serve as a liaison between Sales, Legal, Finance, and Operations to streamline deal execution and revenue recognition.
• Drive process improvements to reduce friction and improve deal cycle times.
• Support reporting and forecasting by ensuring data accuracy and integrity in Salesforce and related systems.

• Bachelor’s degree required, preferably in Business, Finance, Economics, or a related field.
• 5+ years of experience in Revenue Operations, Sales Operations, or a similar function within a SaaS, fintech, or technology company.
• Strong expertise with Salesforce CRM and advanced Excel skills (modeling, pivot tables, lookups, scenario analysis).
• Familiarity with BI and data visualization tools (e.g., Tableau, Power BI, Looker).
• Exceptional attention to detail and ability to reconcile complex data across multiple systems.
• Strong analytical and problem-solving skills with the ability to translate data into insights and actionable recommendations.
• Excellent communication and stakeholder management skills; comfortable interfacing with Sales, Legal, Finance, and senior leadership.
• Experience working with payment networks, processors, or interchange economics is a strong plus.

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