Full-Time Senior Technical Support Engineer (M365)

Accesa is hiring a remote Full-Time Senior Technical Support Engineer (M365). The career level for this job opening is Experienced and is accepting Romania based applicants remotely. Read complete job description before applying.

Accesa

Job Title

Senior Technical Support Engineer (M365)

Posted

Career Level

Full-Time

Career Level

Experienced

Locations Accepted

Romania

Job Details

Senior Technical Support Engineer (Microsoft 365) with German

Responsibilities

  • M365 Knowledge: Ensuring optimal performance and uptime for key M365 services (Teams, SharePoint, OneDrive, O365, Exchange/Outlook Client). Regular monitoring for reliability and efficiency.
  • Issue Resolution and Troubleshooting: Providing advanced support for M365 issues, diagnosing and resolving problems promptly.
  • System Upgrades and Enhancements: Conducting upgrades, patches, and enhancements to maintain system integrity and performance, ensuring services are up-to-date.
  • Security and Compliance: Implementing and upholding security protocols, ensuring compliance with industry standards and organizational policies.
  • Collaborative Operations: Collaborating with cross-functional teams for smooth M365 service operation and providing technical expertise.
  • Ticket Management: Managing and resolving support tickets, prioritizing tasks to meet service level agreements (SLAs).

Requirements

  • Proven experience as a Technical Support Engineer with a minimum of 3 years supporting M365 services.
  • Hands-on experience with M365 configuration and administration.
  • Strong understanding of M365 security best practices.
  • Experience with system monitoring, performance tuning, and troubleshooting within M365.
  • Ability to manage multiple priorities and meet deadlines.
  • Proficiency in German (B2/C1) and English (written and spoken).
  • Nice to have: Certifications related to M365 services and experience with PowerShell scripting and automation.

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Senior Technical Support Engineer (M365) at Accesa is 9th of January 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ Romania ] applicants. .

Related Jobs You May Like

Technical Support Representative I

USA
3 days ago
Communication
Customer Service
Problem Solving
Agiloft, Inc
Full-Time
Entry Level

Technical Support Analyst

Worldwide
3 days ago
Communication
Customer Service
Problem Solving
Coursedog
Full-Time
Experienced

Director Internal Audit

USA
3 days ago
Audit Planning
Financial Reporting
Internal Controls
Olaplexcareers
Full-Time
Manager
YEAR $150000 - $175000

Team Lead, Technical Support

Manila, Philippines
3 days ago
Communication Skills
Customer Service
Problem Solving
Jobs For Humanity
Full-Time
Manager

Senior Business Process Consultant

Addison, Texas
3 days ago
Application Development
Business Analysis
Consulting
ServiceNow
Full-Time
Experienced

Service Desk Analyst 2024-7433

Taguig, Philippines
3 days ago
Active Directory
Customer Service
Microsoft Office
Arch Global Services (Philippines) Inc.
Full-Time
Entry Level

Team Lead, Technical Support

Manila, Philippines
3 days ago
Communication Skills
Customer Service
Team Leadership
Turnitin, LLC
Full-Time
Manager

Water Treatment Specialist

Minnetonka, MN, Oakville, Canada
3 days ago
Customer Support
Mechanical
Technical Support
Veolia Environnement SA
Full-Time
Experienced
YEAR $70000 - $90000

Zabbix Expert

Bucharest, Romania
3 days ago
Ansible
Grafana
Kubernetes
Inetum
Full-Time
Expert

Technical Support Engineer

India
4 days ago
Communication Skills
Customer Support
Linux
Interface.ai
Full-Time
Experienced

Operations Engineer

USA
4 days ago
Automation
Linux
Problem Solving
Pharmacy Data Management, Inc.
Full-Time
Experienced

General Maintenance Technician

Strongsville, OH
4 days ago
Electrical Troubleshooting
HVAC Maintenance
IT Support
Domino's
Full-Time
Entry Level

Looking for a specific job?