Full-Time Senior Technical Support Engineer (Microsoft 365) German
Accesa is hiring a remote Full-Time Senior Technical Support Engineer (Microsoft 365) German. The career level for this job opening is Experienced and is accepting Romania based applicants remotely. Read complete job description before applying.
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Accesa
Job Title
Senior Technical Support Engineer (Microsoft 365) German
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Romania
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Job Details
Our client is a trusted partner in the financial-banking sector in Germany.
Responsibilities:
- M365 Knowledge: Ensuring optimal performance and uptime for key M365 services, particularly Teams, SharePoint, OneDrive, O365 and Exchange/Outlook Client. Regularly monitor these services to maintain and enhance their reliability and efficiency.
- Issue Resolution and Troubleshooting: Provide advanced support for M365-related issues, diagnosing and resolving technical problems promptly to minimize disruption and ensure seamless user experiences.
- System Upgrades and Enhancements: Conduct essential upgrades, patches, and enhancements across the M365 environment to maintain system integrity and performance. Ensure all services are up-to-date and aligned with business requirements.
- Security and Compliance: Implement and uphold security protocols to protect M365 services from unauthorized access, ensuring compliance with industry standards and organizational policies.
- Collaborative Operations: Work closely with cross-functional teams to ensure the smooth operation of M365 services. Provide technical expertise for ongoing projects and support cross-departmental collaboration.
- Ticket Management: Manage and resolve support tickets ticketing system, prioritizing tasks to meet service level agreements (SLAs) and ensuring timely resolution of all issues.
Requirements:
- Proven experience as a Technical Support Engineer or similar role, with a minimum of 3 years of experience in supporting M365 services.
- Hands-on experience with configuration, and administration within the M365 environment.
- Strong understanding of security best practices for M365 services.
- Experience with system monitoring, performance tuning, and troubleshooting within M365.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Proficiency in German (B2/C1) and English, both written and spoken
Nice to have:
- Certifications related to M365 services (e.g., Microsoft Certified: Teams Administrator Associate, SharePoint Administrator, etc.) are a plus.
- Experience with PowerShell scripting and automation for managing M365 services.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Senior Technical Support Engineer (Microsoft 365) German at Accesa is
16th of October 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Romania
] applicants. .
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