Full-Time Senior Technical Writer
Cyberark is hiring a remote Full-Time Senior Technical Writer. The career level for this job opening is Experienced and is accepting Newton, Massachusetts based applicants remotely. Read complete job description before applying.
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Cyberark
Job Title
Senior Technical Writer
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Newton, Massachusetts
Salary
YEAR $99000 - $145000
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Job Details
We are seeking a Senior Technical Writer to join CyberArk’s Documentation team. In this role, you’ll help enterprise customers securely manage their identities by creating clear, accurate, and engaging content. Your primary focus will be documenting CyberArk’s platform services—such as multi-factor authentication and directory services.
As part of our team, you will:
- Produce high-quality content for administrators, implementers, and end-users, covering configuration and deployment.
- Document APIs, integration workflows, and identity lifecycle processes.
- Create and edit embedded UI text (microcopy).
- Collaborate in an Agile environment with product and engineering teams.
- Mentor less experienced writers and act as a role model for technical communication best practices.
- Contribute to team-wide initiatives such as tooling improvements, automation, style guide evolution, and documentation methodologies.
- Ensure content is structured, reusable, and optimized for search and AI consumption.
- Stay flexible to take on documentation for adjacent security and identity products as required.
Requirements:
- 8–10 years of technical writing experience, ideally with enterprise-level security or identity management software.
- Proven ability to simplify complex technical concepts and make them accessible to diverse audiences.
- Hands-on experience documenting APIs, integrations, and technical workflows.
- Experience with industry-standard tools (for example, MadCap Flare, GitHub, Jira, Confluence).
- Ability to plan, write, review, and deliver documentation from concept through production.
- Broad understanding of cybersecurity and identity security, with deep expertise in at least one product area.
- Comfortable managing multiple priorities in a fast-paced Agile environment.
Stand out with:
- Deep experience documenting identity and access management (IAM) solutions or adjacent security technologies.
- Strong understanding of content reuse methods and modular content design.
- Practical experience using AI tools to improve content quality and team productivity.
- Familiarity with docs-as-code workflows and static site generators (for example, MkDocs).
- Active interest in emerging documentation technologies, especially structured authoring and AI-ready content approaches.
- A history of mentoring peers and influencing team practices to raise the bar for technical communication.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Senior Technical Writer at Cyberark is
19th of October 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Newton, Massachusetts
] applicants. .
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