Full-Time Senior Technical Writer
Insightsoftware is hiring a remote Full-Time Senior Technical Writer. The career level for this job opening is Senior Manager and is accepting Hyderabad, India based applicants remotely. Read complete job description before applying.
Insightsoftware
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Position Summary:
The Technical Writer/Content Developer works in the User Enablement group to write and edit technical documentation and training curricula for insightsoftware products, primarily for the Clausion financial consolidation and planning products.
- Capable of understanding and clearly describing complex technical information.
- Comfortable working independently and in a team.
- Confident soliciting information from subject matter experts.
- Enthusiastic about learning new skills, technical processes, and tools.
- Capable of juggling multiple responsibilities and shifting priorities.
Core Responsibilities:
- Write traditional types of user documentation, such as context-sensitive help, web help, installation guides, administrator guides, and release notes.
- Contribute to documentation for our products, which includes working with consultants to deliver clear and concise documents for our customers.
- Install and use the assigned insightsoftware products, and develop an in-depth understanding of them
- Support multiple product lines concurrently.
- Adhere to processes, standards and schedules for documentation and curricula.
- Manage and support product localization.
Required Qualifications/Experience:
- Bachelor’s degree in technical writing, English, or other major .
- 6+ years of technical writing experience in a software company
- Fluency in the English language, styles, and conventions, with the ability to master technical concepts and explain them in terms appropriate for the target audience.
- Strong written and verbal communication skills, including the ability to collaborate with others in writing, editing, and reviewing large or complex documents.
- Knowledge of HTML, XML, and related technologies.
- Familiarity with structured documentation and single source authoring.
- General knowledge of IT-related concepts.
- Familiarity with development processes for software and documentation, such as agile and scrum methodologies, CI/CD, and versioning,
- Curiosity about technical processes and tools.
- Experience creating multilingual documentation.
Desired Qualifications:
- Experience in information mapping, task-based documentation, content strategy.
- Experience with style guides such as the Microsoft Writing Style Guide.
- Familiarity with tools such as Madcap Flare, Paligo, and the Adobe Technical Communication Suite.
- Familiarity with developing in-app guidance using tools such as WalkMe or Pendo.
- Familiarity with video-editing and production tools such as Adobe Captivate and Camtasia.
- Exposure to ERPs or database technologies.
- Working knowledge of Web formats and technologies such as CSS, XSLT, and JavaScript.
- Ability to conceptualize graphics on complex topics.
- Experience working in a multi-disciplined team with geographically distributed co-workers.