Full-Time Senior Technical Writer

Senior Technical Writer on the Content and Developer Experience team. Collaborate with experts to produce digital payment and developer guides, edit API reference documentation, and support developer education on the Pismo platform.

Partner with product teams to address ongoing documentation needs, providing input on technical decisions based on API best practices.

Collaborate with other writers to define standards and best practices for writers and engineers.

Key Responsibilities

• Write clear, concise documentation for external developers on Pismo's features, functionality, data models, workflows, and processes.
• Work with product teams to evaluate external documentation needs and ensure updates coordinate with product deployments.
• Work closely with engineers, product managers, and other team members for technical reviews and testing.
• Stay updated on API best practices and educate internal and external users on key developments.
• Collaborate with engineers to edit reference specifications, generate code samples, and publish Postman collections.
• Edit, reorganize, and verify the accuracy of existing developer guides.
• Participate in team initiatives for style guides, process improvements, and internal knowledge sharing.

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